Legal
Privacy Policy
Who we are
Smugglers Inns Ltd. operates bars, coffee venues and mobile catering units across the North West of England. References to “we”, “us” or “our” in this policy mean Smugglers Inns Ltd.
Our registered address is available on request. You can contact us at hello@smugglersinns.co.uk.
What data we collect
We may collect the following personal data when you use our website or contact us:
- Name and email address when you contact us via our contact form or email
- Name and email address when you sign up for our newsletter
- Enquiry details when you submit a hire or booking request
- Technical data — IP address, browser type, and pages visited — collected automatically via analytics
How we use your data
We use the data we collect to:
- Respond to enquiries and booking requests
- Send our newsletter if you have subscribed (you can unsubscribe at any time)
- Understand how our website is used so we can improve it
- Comply with legal obligations
We do not sell, rent or share your personal data with third parties for marketing purposes.
Legal basis for processing
We process your data on the following legal bases under UK GDPR:
- Legitimate interests — responding to enquiries and running our business
- Consent — newsletter subscription (you can withdraw consent at any time)
- Legal obligation — where required by law
Cookies
Our website uses cookies to understand how visitors use the site (analytics). We use anonymised analytics and do not use advertising or tracking cookies.
You can control cookies through your browser settings. Disabling analytics cookies does not affect your ability to use the site.
Data retention
We keep contact and enquiry data for as long as necessary to handle your request and for a reasonable period after. Newsletter subscriber data is kept until you unsubscribe. Analytics data is retained in anonymised form.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at hello@smugglersinns.co.uk.
Third-party services
We use the following third-party services which may process data on our behalf:
- Vercel — website hosting
- Sanity — content management
- Resend — transactional email delivery
Each provider operates under their own privacy policy and data processing agreements.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.